TLDR: Taktile, an AI Decision Platform for financial services, has launched new customizable AI agents designed to significantly enhance the efficiency of credit underwriting for Small and Medium Business (SMB) loans. These agents enable banks to process five times more loans without increasing their workforce, by automating repetitive tasks and integrating with Taktile’s Data Marketplace for extended capabilities.
Taktile, a leading AI Decision Platform specializing in financial services, has announced the release of its innovative, fully customizable AI agents. This new capability is set to transform the landscape of credit underwriting for Small and Medium Business (SMB) loans, allowing financial institutions to dramatically increase their processing capacity without the need for additional staff. The announcement was made on September 10, 2025, highlighting a significant leap forward in automating and optimizing risk management strategies across the customer lifecycle.
For years, credit underwriting teams have grappled with the inefficiencies of manual document reviews, fragmented data sources, and ever-growing backlogs. Taktile’s AI agents directly address these challenges by automating the laborious, repetitive tasks that typically overwhelm underwriters. This automation frees up human capital to concentrate on more strategic, high-value decisions, thereby eliminating bottlenecks in the loan approval process. According to Taktile, this can lead to a five-fold increase in loan processing volume.
Maximilian Eber, Co-Founder and CPTO of Taktile, emphasized the strategic intent behind the new offering: “Credit teams don’t need another AI tool that adds complexity – they need a workforce multiplier.” Eber further elaborated, “With Taktile’s customizable AI agents, teams can automate the repetitive tasks that overwhelm them, while maintaining the accuracy, transparency, and human oversight required in financial services. What makes this truly different is that these agents are not one-size-for-all – they are fully customizable blueprints. Teams can adapt them instantly to their own strategy and deploy updates in minutes, without engineering support.”
These AI agents are engineered to operate seamlessly alongside human underwriters, orchestrating specialized tasks such as AI document intelligence, credit research, and financial analysis, which previously consumed hours of manual effort. The platform’s design ensures that every AI decision is explainable, adjustable, and fully controllable by the financial institution, eschewing opaque ‘black box’ solutions.
Furthermore, the launch integrates directly with Taktile’s Data Marketplace, providing institutions with the ability to augment their AI agents with best-in-class third-party data providers. This integration allows teams to test changes and instantly observe their impact on decision outcomes, facilitating immediate deployment of updates and circumventing the technological hurdles that often impede AI initiatives. “This is the future of underwriting,” Eber added, “Automated, accurate, customizable and entirely in your control.”
Also Read:
- Abrigo Unveils Expanded AI Solutions to Revolutionize Banking Operations
- Agentra Unveils 14-Day AI Implementation Framework for Rapid Intelligent Automation Deployment
Unlike many generic AI pilot programs that frequently fail to reach full production, Taktile’s AI agents are designed to be production-ready, instantly adaptable, and deployable within weeks. Financial institutions retain full control, determining the extent of automation and when human underwriters should intervene, thus allowing for a flexible blend of AI-driven workflows and established rules-based logic.
